Get answers to the most frequently asked questions:

General FAQ

Gravity Free 2 Person Lounger FAQ

Gravity Free Lounger FAQ

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For info about our Warranty, Replacements, Return Policy, or for more troubleshooting, please visit our Customer Help page


If you need to submit a Warranty or Replacement Claim, please fill out our Online Warranty or Replacement Claim Form



Any further help, feel free to contact us

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Monday to Friday, 9am to 5pm ET


Closed During the Following US Holidays:

New Years Eve
New Years Day
Memorial Day
Labor Day
Independence Day
Thanksgiving Day
Black Friday
Christmas Eve
Christmas Day


Any orders placed during those holidays will be fulfilled the next business day. Most orders ship within 1 business day. However, during our busy season, please allow up to 2-3 business days for an order to be shipped.


If you would like to report a bug (technical issue) that occurred on our website, please fill out our  Technical Issue Report Form