We have been receiving a high volume of requests and orders. We have been experiencing longer than normal processing & response times. Please allow up to 2 weeks for a response. We apologize for the inconvenience this may have caused. Thank you for your patience.
Please note that your question may have be answered on our Customer Support page.
We're happy to answer questions or help you with returns. If you have a warranty and/or replacement claim with a product manufactured by Bliss Hammocks; AND/OR if you would like to submit an image of your claim, please fill out our Warranty or Replacement Claim Form. For international shipments, please fill the form below for a freight quote. Be sure to include the shipping address and item you are trying to purchase.
Are you experiencing any non-product-related issues while using our coupon codes, website, or newsletters/mailing list? Please fill out our Non-Product Issue Report Form. You can use our Non-Product Issue Report Form to request instructional videos that are not currently listed on our YouTube page. All other inquires, please fill out the form below.
Find the right size stand for your hammock using our Hammock to Stand Size Chart.
Hours: Monday to Friday, 9am to 5pm ET | Closed During the Following US Holidays: New Years Eve, New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, & Christmas Day.